1、【题目】题目：InvitationLetter邀请与约见函

答案：

Dear Mr.Black:

To celebrate the 10th anniversary of Shenzhen Trading Co.Ltd,we are holding a dinner party at Hilton Hotel in Shenzhen from 7:00 p.m.to 9:30 p.m.on Saturday,June 6th.

You are cordially welcome to the party so that we can express our sincere appreciation for your generous support.For your information,the party will be attended by other business elite such as Mr.Zang Hong and Li Peng from Beijing International.We believe that this may offer many of us an excellent opportunity to get acquainted with each other.

We do hope that you will be able to join us on this occasion,and look forward to meeting you at the party.

Sincerely yours.

解析：

暂无解析

1、【题目】题目：CongratulationLetter祝贺与慰问

答案：

Sample 1

Dear Mr.Stewart:

Please accept my warmest congratulations on your promotion to general manager! We have just learned that you have been appointed to this position.It came as no surprise to us in view of your unusual abilities.You deserve the position after years of service in the company.Your experience in this field will surely bring in more profits for your company.We are sending you our best wishes for the future.

Through 3 years of working with you,many of us know clearly how much you have contributed to building the relationship between our two corporations.You also have come to know us well during the past 3 years,and we are ready to offer you the same service in the days ahead.

We look forward to the continuing growth of your company under your enlightened leadership.

Sincerely Yours,

David Parker

Sample 2

Dear Michael:

Congratulations on the birth of your son!How happy and proud you must be at this time.And hope your son grow up healthy,wealthy and wise.

My best wishes to all three of you!

Truly yours,

Joe Wisdom

解析：

暂无解析

1、【题目】题目：提高质量保证

答案：

You work for Global institute inc. , which produces softwares. You are responsible for Quality Management System.

Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is divided into five parts.

Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company. Write on your Answer Sheet.

How to improve Quality Management System with limited capitals? That is the key to success. After careful study of IBI Inc 'our main competitor ,we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop programmes based on information through Customer Service and Vender inspections. cnother fact with our attention is that although IBI Inc.‟s Plant productivity is not high, they can sell out their new, high-quality softwares quickly as they have a very good Quality Control System. Therefore, we should adjust the capitals.

解析：

暂无解析

1、【题目】题目：抱怨和索赔信函

答案：

For Delay in Shipment (由于发货延迟而抱怨)

Dear Sirs ,

The furniture we ordered from you should have reached us a week ago .Needless to say , the delay in delivery has put us to great inconvenience .It is therefore imperative that you dispatch them immediately .Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere.

Please look into the matter as one of urgency and let us have your reply as early as possible .

For Poor-Packing (由于包装不妥提出索赔)

Dear Sirs ,

We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10% of them are broken and some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept , Im afraid we shall have to return them for replacement .

Sincerely yours , XXX

For Damage of Goods (由于货物损坏而抱怨)

Dear Sirs,

Our order No.JT-8 The glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The 160 cartons containing the goods appeared to be in perfect condition .But when I unpacked them with great care , I regret to report that 10 cartons of glassware badly cracked .

We trust you can understand that we expect the compensation for our dam aged goods.

For Incomformity(由于货物不符而抱怨)

Dear Sirs ,

On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order.

As I have several customers waiting , please arrange for the replacements at once.

解析：

暂无解析

1、【题目】题目：Describinggraphs

答案：

The share price of IBM and AOL showed a upward trend from June until the end of 1998.However, while AOL shares then continued to rise steadily over the next three months, the price of IBM shares fell slightly. By March 1999 both shares were worth about $100.www.for68.com

AOL shares then shot up, almost doubling in value within four weeks. They reached a high of $180 in mid-April before collapsing to just over $100 per share at the beginning of May. There was a slight recovery during that month however, despite this by June 1999 the price of AOL shares was once again about $100. In contrast, despite minor fluctuations, IBM shares made a steady recovery over the three month period, finishing at just over $100, almost equal to AOL.

解析：

暂无解析

1、【题目】题目：提高质量保证

答案：

You work for Global institute inc. , which produces softwares. You are responsible for Quality Management System.

Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is divided into five parts.

Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company. Write on your Answer Sheet.

How to improve Quality Management System with limited capitals? That is the key to success. After careful study of IBI Inc 'our main competitor ,we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop programmes based on information through Customer Service and Vender inspections. cnother fact with our attention is that although IBI Inc.‟s Plant productivity is not high, they can sell out their new, high-quality softwares quickly as they have a very good Quality Control System. Therefore, we should adjust the capitals.

解析：

暂无解析

1、【题目】题目：通过自荐信建立商务关系。

答案：

Gentlemen:

You were recommended to us by the Citibank,which told us that you are a prospective buyer of Chinese textiles and cotton piece goods.And these items fall within the business scope of our corporation.

We are a state-operated corporation and are in a position to accept orders against customers’ samples specifying design specifications and packing requirements.In order to give you a rough idea of our products,we are airmailing you under separate cover a copy of our latest catalogue for your reference.If you find any of the items interesting,please let us know without the least delay.We shall be glad to send you quotations and samples upon receipt of your specific inquiries.

We look forward to your early reply.

Truly yours

解析：

暂无解析